| Name | NRIC | Gender | Last Visit | Visits | Payor | Actions | ||
|---|---|---|---|---|---|---|---|---|
| Loading patients... | ||||||||
Dashboard
Notifications
Demo Admin
A
My Account
A
Demo Admin
Admin
admin@genesisflex.my
Account
Total Patients
—
Seen This Month
—
New Patients
—
Avg Visits
—
Actions
Patient Details
| Date | Diagnosis | Claim No | Amount | Status |
|---|---|---|---|---|
| Loading visit history... | ||||
| Date | BP | Weight | Height | BMI | Temperature |
|---|---|---|---|---|---|
| Loading vitals... | |||||
| Allergen | Type | Reaction | Severity | Notes | Actions |
|---|---|---|---|---|---|
| Loading allergies... | |||||
Add Allergy
Add New Patient
Financials
Dashboard overview & financial reports
Bookkeeping
Chart of accounts & journal entries
Payables
Suppliers, bills, payments & credit notes
Banking
Bank accounts & reconciliation
Tax
SST filing & compliance calendar
Financial Reports
Accounting statements & analysis
Fiscal Periods
Define & manage your accounting periods
GL Config
Map transactions to GL accounts for auto-posting
Receivables
Payments, aging & statements of account
Fixed Assets
Asset register, depreciation & disposals
Revenue (Period)
-
Loading...
Expenses (Period)
-
Loading...
Net Profit
-
Loading...
Receivables
-
Loading...
Total Bills
—
Total Pending (RM)
—
Overdue Bills
—
Paid This Month (RM)
—
Total Credit Notes
—
Approved
—
Unapplied (RM)
—
Void
—
Total Payments
—
Paid MTD (RM)
—
Paid YTD (RM)
—
Void Payments
—
Account Type
Filters
Suppliers
AP Bills
Payments
Credit Notes
GL Config
Configure which GL accounts to use when transactions are auto-posted.
As At
Period Preset
From
To
As At
As Of Date
Supplier
Period Preset
From
To
Period
Quick Actions
Income vs Expenses
Revenue
RM 0.00
Expenses
RM 0.00
Net Profit
RM 0.00
Account Balances
Loading…
Recent Journal Entries
| Entry No | Date | Description | Type | Amount (RM) | Status |
|---|---|---|---|---|---|
|
Loading…
| |||||
| Code | Name | Type | Category | Normal Balance | Actions |
|---|---|---|---|---|---|
|
📋
No Accounts Yet
Click "Add Account" to create your first account
| |||||
| Entry No | Date | Description | Reference | Total Debit | Status | Actions |
|---|---|---|---|---|---|---|
|
📖
No Journal Entries
Click "New Journal Entry" to create your first entry
| ||||||
| Account Code | Account Name | Type | Opening Balance | Period Debit | Period Credit | Closing Balance |
|---|---|---|---|---|---|---|
No data | ||||||
| Description | Amount |
|---|---|
No data | |
| Description | Amount |
|---|---|
No data | |
| Description | Amount |
|---|---|
No data | |
Total Outstanding (RM)
—
Current (RM)
—
31–60 Days (RM)
—
60+ Days Overdue (RM)
—
| SUPPLIER | BILL # | BILL DATE | DUE DATE | TOTAL (RM) | BALANCE DUE | DAYS OVERDUE | BUCKET |
|---|---|---|---|---|---|---|---|
|
Select an as-of date and click Generate.
|
|||||||
AR Receipts (Inflows)
—
AP Payments (Outflows)
—
Net Operating Cash
—
Closing Balance
—
6-Month Cash Flow Trend
Inflows
Outflows
| DESCRIPTION | AMOUNT (RM) |
|---|---|
|
Select a date range and click Generate.
|
|
| DATE | ENTRY # | DESCRIPTION | SOURCE | DEBIT (RM) | CREDIT (RM) | BALANCE (RM) |
|---|---|---|---|---|---|---|
|
Select an account and date range, then click Generate.
|
||||||
Total Periods
—
Open Periods
—
Closed Periods
—
Active Period
—
| Period Name | From Date | To Date | Duration | Status | Notes | Actions |
|---|---|---|---|---|---|---|
Loading periods…
| ||||||
Fiscal Periods
Auto-posting creates journal entries automatically when bills are approved, invoices finalized, or payments recorded. Configure each transaction type below.
Configured Rules
—
Active Rules
—
Pending Setup
—
| Transaction Type | Auto-Post | Debit Account | Credit Account | Template | Actions |
|---|---|---|---|---|---|
Loading configuration… | |||||
Add Fiscal Period
Close Period
Closing a period prevents new journal entries from being posted with dates within this period.
Configure Auto-Posting Rule
—
—
Available tokens: {source_ref}, {description}, {date}, {amount}
When off, transactions of this type will NOT automatically create journal entries. You must post them manually.
Setup Default GL Accounts
The system will scan your Chart of Accounts for accounts matching standard naming patterns and suggest default mappings for each transaction type. You can review before saving.
Click "Scan & Suggest" to analyse your Chart of Accounts.
Total Outstanding
—
Across all active invoices
Overdue Amount
—
Past due date
Collected This Month
—
Payments received
Active Invoices
—
Finalized and above
Accounts Receivable Aging
Current
—
—%
1–30 Days
—
—%
31–60 Days
—
—%
61–90 Days
—
—%
>90 Days
—
—%
Current
1–30 Days
31–60 Days
61–90 Days
>90 Days
Outstanding Invoices
| Invoice No | Corporate | Invoice Date | Due Date | Total | Paid | Balance | Status | Actions |
|---|---|---|---|---|---|---|---|---|
| Loading… | ||||||||
—
| Claim No | Payment Date | Invoice No | Corporate | Amount | Method | Reference | Actions |
|---|---|---|---|---|---|---|---|
| Loading… | |||||||
—
Select a corporate and date range to generate a Statement of Account.
Record Payment
Invoice
Payment Details
Previous Payments on This Invoice
Active Assets
—
Total Cost
—
Net Book Value
—
YTD Depreciation
—
0 assets
| Code | Asset Name | Type | Cost (RM) | Acc. Dep (RM) | NBV (RM) | In Service | Status | Actions |
|---|---|---|---|---|---|---|---|---|
|
No assets yet
Click "+ Add Asset" to register your first fixed asset.
| ||||||||
| Period | Asset | Method | Amount (RM) | Acc. Dep (RM) | Book Value (RM) | Posted |
|---|---|---|---|---|---|---|
| Select an asset to view depreciation history. | ||||||
| Date | Asset | Proceeds (RM) | Book Value (RM) | Gain / Loss (RM) | Reason |
|---|---|---|---|---|---|
| No disposals recorded. | |||||
Add Account
Opening balance as at the start of the first fiscal period. Leave 0 for new accounts.
Journal Entry
Line Items
No line items yet. Click "+ Add Line Item" to start.
Difference: 0.00
Total Debit (RM)
0.00
Total Credit (RM)
0.00
Add Supplier
Company Information
Contact Person
Terms & Categories
Supply Categories
GL Account
Bank Details
Internal Notes
Create AP Bill
Bill Information
Line Items
| Account | Description | Qty | Unit Price | SST % | SST Amt | Amount | |
|---|---|---|---|---|---|---|---|
| No line items yet. Click + Add Line above to begin. | |||||||
SubtotalRM 0.00
SST TotalRM 0.00
Grand TotalRM 0.00
Notes
Bill Status
Record Payment
Payment Details
Apply to Open Bills
Select a supplier to see open bills.
New Credit Note
Add Bank Account
Active
Include this account in bank reconciliation and reports
Add Manual Transaction
Import Bank Statement CSV
Import Instructions
Upload a CSV file exported from your online banking portal. The file must contain the columns listed below. Rows that match existing transactions will be skipped automatically.
Expected CSV Format
| COLUMN | FORMAT | EXAMPLE | REQUIRED |
|---|---|---|---|
date |
YYYY-MM-DD | 2026-04-01 | Yes |
reference |
Text | TT/2604/0012 | No |
description |
Text | Payment to Pharmaniaga | Yes |
amount |
Numeric (positive = credit, negative = debit) | -1500.00 | Yes |
Preview (first 5 rows)
| DATE | REFERENCE | DESCRIPTION | AMOUNT |
|---|
| NAME | CONTACT | PHONE | CREDIT TERMS | CATEGORIES | STATUS | ACTIONS | |
|---|---|---|---|---|---|---|---|
|
No suppliers found
Add a supplier to get started.
|
|||||||
| BILL # | SUPPLIER | TYPE | BILL DATE | DUE DATE | TOTAL (RM) | BALANCE DUE | STATUS | ACTIONS |
|---|---|---|---|---|---|---|---|---|
|
No AP bills found
Create a bill to track payables.
|
||||||||
Outstanding by Merchant
Loading…
| PAYMENT # | SUPPLIER | BANK ACCOUNT | DATE | METHOD | AMOUNT (RM) | REFERENCE | STATUS | ACTIONS |
|---|---|---|---|---|---|---|---|---|
|
No payments recorded
Record a payment against an AP bill.
|
||||||||
| PCN # | SUPPLIER | LINKED BILL | DATE | TOTAL (RM) | REMAINING (RM) | STATUS | ACTIONS |
|---|---|---|---|---|---|---|---|
|
No credit notes found
Create a credit note to record supplier adjustments.
|
|||||||
Total Accounts
—
Total Balance (RM)
—
Last Reconciled
—
Unreconciled Accounts
—
No bank accounts configured
Add a bank account to start tracking cash balances.
Selected In (RM)
0.00
Selected Out (RM)
0.00
Net Selected (RM)
0.00
Unmatched Items
—
Book Balance:
RM —
Statement Balance:
RM —
Difference:
—
Unreconciled Transactions
| DATE | TYPE | REFERENCE | DESCRIPTION | AMOUNT (RM) | |
|---|---|---|---|---|---|
|
No transactions loaded
Select a bank account and click Load Transactions.
|
|||||
Recent Reconciliations
| BANK ACCOUNT | STATEMENT DATE | STATEMENT BAL (RM) | BOOK BAL (RM) | DIFFERENCE (RM) | STATUS |
|---|---|---|---|---|---|
|
No reconciliation history
|
|||||
Reconciliation
Edit Roster Entry
Manage Work Shifts
Add New Shift
Roster Settings
Default Weekly Off Days
Days automatically marked as "Off" when a new roster is generated. Designations without an override inherit these settings.
Minimum Staff Coverage
Global minimum staff required per day. Days below this count are highlighted in red. Per-designation minimums are configured in the Designations tab.
Pay Rate Multipliers
When an employee works on an off day or public holiday, their daily rate is multiplied by the factor below. This is factored into payroll computation.
Applied when entry_type = "Extra Duty" on an off day
Applied when entry_type = "Extra Duty" on a public holiday
Public Holidays
These dates are marked as "Public Holiday" when generating a new roster. Previously generated entries are not affected.
Define job designations and configure unique shift rules for each. When generating a roster, employees are assigned shifts based on their designation.
Add New Designation
No shifts defined yet — add shifts via Manage Shifts first.
Output SST (YTD)
RM 0.00
Input SST (YTD)
RM 0.00
Net Payable (YTD)
RM 0.00
Pending Returns
0
Navigation
Registration Details
Year
Filing Calendar
Filters
Monthly SST Summary
Recent Returns
| Period | Output SST | Input SST | Net Payable | Status | Actions |
|---|---|---|---|---|---|
No returns filed yet | |||||
Output Total
RM 0.00
Input Total
RM 0.00
Net
RM 0.00
Records
0
| Date | Type | Reference | Direction | Tax Code | Taxable Amount | Rate | SST Amount | Status |
|---|---|---|---|---|---|---|---|---|
Select a period and click Apply | ||||||||
SST Returns
SST-02 filing history and management
| Period | Taxable Sales | Output SST | Input SST | Net Payable | Status | Filed Date | Actions |
|---|---|---|---|---|---|---|---|
No returns found | |||||||
SST Registration
Tax Type Configuration
Filing Configuration
GL Account Mapping
Total Debits (RM)
0.00
Total Credits (RM)
0.00
Closing Balance (RM)
0.00
Transactions
0
| Date | JE No | Description | Source | Debit (RM) | Credit (RM) | Balance (RM) |
|---|---|---|---|---|---|---|
|
Select an account to view its ledger
All posted journal entry lines for the selected account will appear here with a running balance.
| ||||||
Filters
Generate SST Return
This will generate a draft SST-02 return by aggregating all SST transactions in the selected period. You can review and amend before filing.
Return Preview
SST Return Detail
File SST Return
Filing this return is permanent. The status will change from Draft to Filed. Ensure all figures are correct before proceeding.
Record SST Payment
Acknowledge Return
People
Employee records & profiles
Time & Attendance
Roster scheduling & attendance tracking
Leave
Leave requests, approvals & balances
Payroll
Salary processing & payslips
Reports
Workforce analytics & HR reports
Total Employees
0
Present Today
0
On Leave
0
Pending Requests
0
| Name | NRIC | Position | Department | Start Date | Type | Status | Actions |
|---|---|---|---|---|---|---|---|
|
👥
No employees found
Click "+ Add Employee" to get started
| |||||||
| Employee | Clock In | Clock Out | Hours | Status | Actions |
|---|---|---|---|---|---|
|
📅
No attendance records
Select a date to view attendance
| |||||
| Employee | Type | From | To | Days | Status | Actions |
|---|---|---|---|---|---|---|
|
🏠
No leave requests
No pending leave applications
| ||||||
| Employee | Annual Used | Annual Remaining | Sick Used | Sick Remaining |
|---|
| Period | Status | Gross | Deductions | Net | Actions |
|---|---|---|---|---|---|
|
💵
No payroll runs
Click "+ New Payroll Run" to get started
| |||||
No roster loaded
Select a year and month, then click Generate Roster
| Employee | Category | Document Type | File Name | Expiry Date | Confidential | Actions |
|---|---|---|---|---|---|---|
|
📄
No documents uploaded
Click "+ Upload Document" to add employee documents
| ||||||
📊
Select a report type
Choose a report type from the sidebar and click Generate
Filters
View
Roster Period
Legend
Shift
Leave
Day Off
Public Holiday
Extra Duty
Filters
Report Settings
Add Employee
Personal Information
Contact Details
Emergency Contact
Employment Details
Used to compute overtime, off-day, and public holiday pay in the roster.
Statutory & Tax
Bank Details
Leave Entitlement (days/year)
Allowances
Terminate Employee
This action cannot be undone
The employee record will be marked as terminated. All active leave and payroll records will be retained for audit purposes.
?
—
—
Leave blank if same as termination date.
Edit Attendance
—
—
Apply Leave
New Payroll Run
Configure and process payroll for the selected period
Active employees are pre-loaded. Adjust allowances, overtime, and deductions as needed. Statutory amounts (EPF, SOCSO, EIS, PCB) are auto-calculated.
| Employee | Basic (RM) | Allowances | OT / Extra Duty | Gross | EPF (EE) | SOCSO (EE) | EIS (EE) | PCB | Other Ded | Net (RM) |
|---|---|---|---|---|---|---|---|---|---|---|
|
Loading employees…
| ||||||||||
Total Gross
RM 0.00
Deductions
RM 0.00
Net Pay
RM 0.00
Employees
0
Total Products
0
Active
0
Approved
0
Avg Price (RM)
0.00
Total Items
0
Low Stock
0
Expiring Soon
0
Total Value (RM)
0.00
Pending
0
Processing
0
Ready/Dispatched
0
Completed
0
| Code | Name | Category | Rate (RM) | Status | Actions |
|---|
0
| SKU | Name | Category | Qty | Reorder Lvl | Unit Cost | Unit Price | Expiry | Status | Actions |
|---|
0
| Prescription | Member | Items | Delivery | Status | Date | Actions |
|---|
No orders found
Add Product
Add Item
Record Stock Movement
Stock Movement History
Order #—
Member: —
Date: —
Items
| Product | Qty | Unit | Unit Price | Total |
|---|
Total: RM 0.00
Status: —
Waiting
—
Serving
—
Patients Today
—
Revenue Today
—
Your clinic has been flagged for review by the administrator.
Please contact G-Flex to resolve the issue.
Encounter
PANEL
—
Encounter Limit
—
Remaining Balance
—
No patient selected
Select a patient from the queue or add a new walk-in to start an encounter.
Measurements
Vital Signs
There has been similar data submitted.
Diagnosis (ICD-10) *
No diagnoses added yet.
Consultation Fee
Defaults to 0 — enter the consultation fee if applicable.
Medication Dispensed
No medications added yet.
Treatments / Procedures
No treatments added yet.
Investigations / Lab Tests
No investigations added yet.
Imaging / Radiology
No imaging orders added yet.
Miscellaneous Charges
No misc charges added yet.
Medical Certificate (MC)
MC Dispensed?
Medical Report
Word, PDF or image. Maximum 20 MB.
Bill Summary
No line items yet. Add items in the Diagnosis, Prescriptions, MC or Misc tabs.
Rounding AdjustmentRM 0.00
Total Due
RM 0.00
Cash Payment by Patient
If patient paid directly to provider due to insufficient entitlement.
Billed to Corporate
This bill will be submitted to the corporate for approval. No payment collected at counter.
✓ Bill Submitted
Claim No: —
Amount: —
Queue
No patients yet
Register a patient to start
Register Walk-in Patient
Enter an NRIC or passport number for an exact match, or at least 3 characters of a name.
Selected Patient
—
—
—
Add Panel Patient
Enter an NRIC or passport number for an exact match, or at least 3 characters of a name.
Member
—
—
—
Collect Payment
Payment Method
Revenue
Earnings & Receipts
Patient Visits
Visit Analytics
Claims Summary
Bill Status Overview
Filters
No data to display
Set date range and click "Generate Report"
Total Issued
—
This Month
—
Active (Issued/Sent)
—
Dispensed
—
| Rx Number | Patient | Issued | Medications | Valid Until | Status | Actions |
|---|---|---|---|---|---|---|
| Loading prescriptions… | ||||||
Issue E-Prescription
1
Patient
2
Medications
3
Review
4
Sign & Issue
Enter an NRIC or passport number for an exact match, or at least 3 characters of a name.
PDPA Consent Notice
By issuing this prescription you confirm the patient has been informed of their data rights and consents to digital prescription issuance and sharing.
By issuing this prescription you confirm the patient has been informed of their data rights and consents to digital prescription issuance and sharing.
Prescription Details
Filters
| Name | Contract Period | Status | Members | Actions | |
|---|---|---|---|---|---|
|
Loading corporates...
|
|||||
Showing 0 of 0
Corporate Details
Loading letterheads...
Loading…
Approval Thresholds
Claims go directly to the highest applicable corporate tier. Set a tier to 0 to disable it. Save changes with Save Thresholds.
Admin Approval Required
Enable this only when claims at or above the admin threshold must be escalated.
Designated Approvers
| Name | Tier | Status | Actions |
|---|
No approvers designated for this corporate yet.
Treatment Policy
Filters
| Name | Employee ID | Corporate | Member Type | Relationship | Principal Name | Principal ID No | Status | Actions |
|---|
Loading...
Showing 0 of 0
Add Member
Active Patient Registrations
Open encounters awaiting bill submission • Click Submit Claim on any row to file a bill on behalf of the merchant • Countdown refreshes every 30 s
Loading registrations…
| Patient | Merchant | Type | Entitlement | Registered At | Expiry Date | Time to Expiry | Status | Actions |
|---|
No open patient registrations found.
—
Submit Claim on Behalf of Merchant
Filing bill for active registration
Register Member at Merchant
Patient Type
Patient Details
Search for a returning patient, or
register as new patient.
—
—
← Back to search
Walk-in patients are registered directly at the clinic without a corporate benefit plan. This option is available for clinics with the CMS module enabled.
Merchant
Only active merchants are shown. Merchant type determines which benefit plans apply.
—
—
Member
Active members with a valid employment period. Dependants can be registered using their own NRIC.
—
—
Benefit Plan (eligible for this merchant type only)
Computing entitlements…
Registering creates an open encounter record — the merchant will then generate and submit a bill against it. A member cannot register at two merchants of the same type simultaneously. Entitlements are computed in real-time for the current financial year.
Exclusion List
– selected benefit plan
📋 View Exclusion List
▾
Submit Non-Panel Claim
Member Details
Adjust Plan Entitlement
Assign Benefit Plan
Claims under the sub-plan will also deduct from this primary plan’s entitlement.
Loading available plans…
Transfer Bills
Move selected bills from this plan to another of the member's plans. Utilisation moves with the bills. Invoice and payment history stays unchanged.
—
Loading bills…
Bulk Upload Members
Format: CSV file with columns: full_name, nric, email, phone, date_of_birth (YYYY-MM-DD), gender, relationship_type, dependant_type, principal_nric, employee_id, department, position, employment_start_date (YYYY-MM-DD), employment_end_date (YYYY-MM-DD, optional), corporate_name. For dependants, use the exact dependant type label from Settings and the principal's NRIC.
📄
Click to select or drag CSV file here
Maximum 5000 rows per upload
Preview (first 5 rows):
Uploading...
0 / 0
Upload Complete with Errors
Add Dependant
Filters
| Name | Contact | SST Registered | Panel Type | Status | Actions |
|---|---|---|---|---|---|
No merchants yet Create your first merchant to get started | |||||
Showing 0 of 0
Add Clinical Item
Set Categories
Medication Information
Medication
—
Code
—
Filters
| Plan Name | Plan Type | Type | Corporate | Status | Actions |
|---|---|---|---|---|---|
|
Loading benefit plans...
|
|||||
Showing 0 of 0
Plans Assigned
0
Active Plans
0
Inactive Plans
0
Total Annual Limit
RM 0
Plans Available
0
Active Plans
0
Enrolled Members
0
Benefit Types
-
Plans Enrolled
0
Active Benefits
0
Total Annual Limit
RM 0
Total Claimed (RM)
RM 0
Card Programmes
Special cards layered on top of members' standard e-card (e.g. a promotional discount card), each linked to a benefit plan for its coverage.
Module Guide
How to use this page
Loading guide…
Notification
Total Bills
0
Pending
0
Approved
0
Total Billed
0.00
Filters
All Benefit Categories
| Claim No | Member | Merchant | Type | Amount (RM) | Status | Action |
|---|---|---|---|---|---|---|
No bills found Bills will appear here once submitted | ||||||
Showing 0 of 0
Total Claims
0
Pending
0
Approved
0
Total Amount (RM)
0.00
Filters
| Claim No | Date | Member | Merchant | Amount (RM) | Status | Action |
|---|---|---|---|---|---|---|
No bills found | ||||||
Showing 0 of 0
Total Bills
0
Approved
0
Pending / Submitted
0
Total Amount (RM)
0.00
| Claim No | Date | Member | Amount (RM) | Status | Action |
|---|---|---|---|---|---|
No bills submitted | |||||
Filters
Filters
Invoices are not available for member accounts.
i
Invoice numbers now use annual sequential format INV-YYYY-NNNNN for LHDN compliance.
| Invoice No | Corporate / Merchant | Grand Total (RM) | Status | Actions |
|---|
Showing 0 of 0
Loading…
| Settlement No | Corporate Invoice | Corporate | Merchant | Period | Gross | Sys Fee | Net Payable | Status | Actions | |
|---|---|---|---|---|---|---|---|---|---|---|
| Loading… | ||||||||||
View
Filters
Regular — single period billing.
Consolidated — combines multiple bills.
Credit Note — reverses/adjusts a prior invoice.
Debit Note — adds charges to a prior invoice.
Filters
Record Payment
Invoice
Grand Total
Outstanding
*
*
*
Total Requests
0
Pending
0
Completed
0
Total Value (RM)
0.00
Filters
| Order No | Date | Member | Corporate | Merchant | Items | Amount (RM) | Fulfilment | Status |
|---|
🛒
No in-app purchases found
Purchases members make in the app will appear here.
Showing 0 of 0
Total E-Invoices
0
Pending Submission
0
Submitted
0
Rejected
0
Filters
LHDN Token
Token Status
No Token
Environment
test
Expires At
—
Corporate and Merchant E-Invoices
| Invoice No | Fee Route | Buyer | Document Type | Document Date | LHDN UUID | Status | Actions |
|---|
📋
No e-invoices found
Create a new e-invoice or adjust your filters
Showing 0 of 0
You have read-only access to e-invoices related to your account.
| Invoice No | Document Date | LHDN UUID | Status | Actions |
|---|
📋
No e-invoices found
E-Invoices are not applicable for member accounts.
Total Networks
–
Active
–
Merchants Covered
–
Corporates on Network
–
| Network Name | Access Type | Merchants | Corporate Owner | Status | Actions |
|---|---|---|---|---|---|
| Loading... | |||||
Filters
Panel Merchants
–
Active
–
GP Clinics
–
Specialists
–
Add Merchant to Panel
| Merchant | Type | Status | Actions |
|---|---|---|---|
FILTERS
No Panel Networks Yet
Create your first panel network to control which merchants your members can visit.
New Panel Network
Open Access
When ON, all active merchants are accessible — no need to add them individually
Request New Merchant
Submit a request to add a new merchant/clinic to your panel network. The administrator will review and process your request.
My Merchant Requests
Loading…
Module Guide
Create Network
Open Access
When ON, all merchants are accessible regardless of membership
Active
Inactive networks are ignored during access checks
In-Network Merchants
| Merchant | Type | State | Action | |
|---|---|---|---|---|
| Loading merchants… | ||||
Confirm
Enter value
Merge Pending Item
Copy Network
Total Flags
0
Unresolved
0
Resolved
0
This Month
0
Filters
Configuration
Watchlist monitoring automatically flags members from enabled corporates when they visit the same merchant multiple times within the configured time threshold. Flagged activity is surfaced here for admin review.
Corporates with watchlist monitoring enabled
| Subject | Type | Corporate | Merchants | Flag Reason | Status | Created | Actions |
|---|---|---|---|---|---|---|---|
📋 No flags found Add your first flag to get started. | |||||||
Showing 0 of 0
Active Flags
0
Members Flagged
0
Resolved
0
Merchants Involved
0
Filters
| Member Name | NRIC | Merchants Visited | Flag Reason | Status | Created | Actions |
|---|---|---|---|---|---|---|
✓ No flags yet Your corporate has a clean watchlist. | ||||||
Showing 0 of 0
Watchlist
Flagged patients to monitor before treatment
Total Flagged
0
Active Flags
0
Resolved
0
Members Affected
0
| Member (NRIC) | Flag Reason | Status | Date |
|---|---|---|---|
✓ No flagged patients All patients are clear. | |||
🔒
Watchlist Access Restricted
Watchlist is not available for member accounts.
Receipt —
PendingClaim Details
Member
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NRIC
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Corporate
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Provider
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Benefit Plan
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Merchant Type
Submission Date
Visit Date
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Amount
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Remaining Balance
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Adjusted Amount
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Supporting Document
Information Requested
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Submission Remarks
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Approval History
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Actions
Add NP Approver
Add NP Approver
Utilization
GL usage, plan consumption & claims
Merchants
Merchant directory and contact locations
Clinical Reports
Bills, dispensed drugs & diagnoses
Medical Leave
MC analysis & member leave trends
Sales & Revenue
Sales performance & top billers
Corporate
Spending, enrollment & panel activity
Finance
Invoice aging & payment tracking
Utilization
GL usage, plan consumption & claims
Clinical Reports
Bills, dispensed drugs & diagnoses
Medical Leave
MC analysis & member leave trends
Sales & Revenue
Sales performance & top billers
Finance
Invoice aging & payment tracking
No data to display
Set filters and click "Generate Report" to see results
Filters
Set up AI Integration to enable
No data to display
Set filters and click "Generate Report" to see results
Filters
Set up AI Integration to enable
Reports Not Available
Reports are not available for your role. Please contact your administrator if you need access.
Total Events
0
Creates
0
Updates
0
Deletes
0
Filters
| Date/Time | User | Module | Action | Details / Record ID |
|---|---|---|---|---|
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Showing 0 of 0
Total Tables
0
Active
0
Last 24h Syncs
0
Errors
0
Overview
Configuration
Logs
Manage Bubble ↔ Supabase synchronization tables
| Table | Bubble Table | Direction | Type | Schedule | Status | Last Sync | Records | Enabled | Actions |
|---|
Select a table above to view its configuration
| Timestamp | Table | Direction | Duration | Inserted | Updated | Skipped | Errors | Trigger | Error Detail |
|---|
Add Sync Table
Enabled
No Insert (update-only mode)
Users
Manage all platform users across your organisation
Total Users
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Active Users
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Admin Users
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Inactive Users
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| Name | Role | Status | Last Login | Created | Actions | |
|---|---|---|---|---|---|---|
Filters & Actions
Total Clinics
0
GP Clinics
0
Specialists
0
Hospitals
0
Filters
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Notifications
All your notifications in one place
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Settings
Email Sending
Watchlist Alert Emails
Send new Watchlist alerts to active Admin users in this tenant. In-app alerts remain enabled. Turning this back on does not resend earlier alerts.
Organization Information
Organization Name
--
Email
--
Phone
--
Address
--
Signatory Name
--
Signatory Designation
--
Payee Name
--
Bank Name
--
Bank Account Number
--
Bank Account Name
--
SST Rate (%)
--
Claim Submission Days
--
Non-Panel Receipt Prefix
--
Organisation Features
Enable or disable optional modules for your organisation. Changes take effect on the next login.
Accounting Module
Journal entries, chart of accounts, trial balance, P&L and SST reports for your organisation. Entitlement is managed by G-Flex — contact G-Flex to enable this module.
HR & Payroll Module
Employee management, attendance tracking, leave management and payroll runs for your organisation. Entitlement is managed by G-Flex — contact G-Flex to enable this module.
Marketing Module
Enable prospect management, demo bookings, messaging campaigns, Google Ads and website CMS for your organisation. Only visible to Central Admin users.
AI Integration
● Disabled
🤖
Unlock AI-Enhanced Features
Connect your own LLM API key to enable AI-powered report generation, data summarisation, and intelligent insights across your platform. Your API key is stored securely and billed directly to your provider account.
Enable AI Features
When enabled, AI-powered features will appear throughout the app for admin users.
Stored securely. Never shared or used outside your account's requests.
For Azure: your resource endpoint. For Custom: your API base URL (e.g.
http://localhost:11434).Provider Setup Guides
Select a provider above to see setup instructions.
Google Maps Integration
Not set
Use a server key with Places API (New) enabled on its Google Cloud project. Restrict it by API (Places API New) — not by HTTP referrer or app, as referrer-restricted keys are rejected server-side. Stored securely, shown only as the last 4 characters, and never returned to the browser.
Video Calls (Daily.co) Integration
Not set — using shared account
Leave unset to keep using the shared G-Flex video account (default, works out of the box). Only set this if this organization needs its own isolated video call data/recordings. Stored securely and never returned to the browser after saving.
Delivery (Lalamove) Integration
Not set — deliveries disabled
Required for merchants to request Lalamove courier delivery on prescription fulfillment requests. Delivery fees are charged directly to the patient by Lalamove — G-Flex never collects or fronts this cost. Stored securely and never returned to the browser after saving.
MyInvois (LHDN e-Invoice) Integration
• Not configured
Required to submit e-Invoices to LHDN's MyInvois system directly. Complete the organization phone and structured address fields above before submitting.
Branding & Appearance
Drag & drop your logo here
or browse files
PNG, JPG, SVG or WebP · Max 2 MB
Click zone to replace
Upload Favicon
Browse files
ICO, PNG, SVG · 32×32 px
Click zone to replace
#2E72B8
Main accent colour used throughout the app
#09B7D3
Accent colour for highlights and badges
App Settings
Shown under your logo on the sign-in screen, before anyone logs in
Users are redirected here after sign out
TPA Guarantee Letter Letterhead
Centralized organization template
Configure one TPA Guarantee Letter template for this organization. Every corporate with TPA GL enabled uses this centralized template; Corporate GL subtype templates remain configured per corporate.
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All Organizations
Manage all tenant organizations on the platform. Click an organization to view or edit its details.
🏢
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Benefit Categories
Define the benefit categories used across Benefit Plans, GL Disclaimers, and Non-Panel Claims. Enable Is Merchant for categories that represent actual clinics or providers that can be registered in the Merchants module. Changes apply immediately across the platform.
🏷️
Loading benefit categories...
Guarantee Letter Types
Maintain the available GL type names and their stable codes. Each corporate chooses which types it uses and assigns merchant types in its own Corporate GL settings.
| Code | GL Type | Description | Status | Actions |
|---|---|---|---|---|
| Loading… | ||||
System Lookups
Maintain master lists of diagnoses, medications, treatments, imaging studies, and investigations. Items are scoped by benefit category so only relevant entries appear when billing for a particular clinic type.
0 items selected
| Code | Name | Description / Unit | Categories | Status | Actions | |
|---|---|---|---|---|---|---|
| Loading… | ||||||
NIH ICD-10-CM Library
Live API · 74,719 codes
Search the live NIH Clinical Tables API, select one or more ICD-10-CM diagnoses, then import them into your local library.
The selected categories will be applied to every diagnosis imported from NIH.
Use the search bar above (≥ 2 characters) to find ICD-10-CM codes from the NIH…
Service Types
Define the services available under each benefit category. These appear as selection options when registering a patient, submitting a non-panel claim, or requesting a GL — and are used to match eligible benefit plans to the service being sought.
| Benefit Category | Service Name | Code | Sort | Status | |
|---|---|---|---|---|---|
| Loading… | |||||
Dependant Types
Define the dependant categories that can be configured on benefit plans. Child categories can each have their own maximum coverage age (for example, Child up to 18 and Child up to 23). These types appear under "Cover Dependants" and enforce eligibility for clinic registration, non-panel claims, and GLs.
👪
Loading dependant types...
Merchant Services
Define the services that merchants can offer. These appear as checkboxes on the merchant profile, scoped by merchant type.
🏥
Loading services...
Pending Lookup Items
Clinical items submitted by non-admin users awaiting approval
Allow merchants to add custom items
Choose which item types merchants may add. Disabled types must be selected from System Lookups.
Diagnoses
Medications
Treatments
Imaging
Investigations
Miscellaneous
User Manuals
Access role-specific user guides and training materials
Settings
Company Information
Branding & Appearance
Drag & drop your logo here
or browse files
PNG, JPG, SVG or WebP · Max 2 MB
Click zone to replace
Upload Favicon
Browse files
ICO, PNG, SVG · 32×32 px
Click zone to replace
#2E72B8
Main accent colour used throughout the app
#09B7D3
Accent colour for highlights and badges
Treatment Policy
Select Treatment Policy to view your company's policy.
Your Profile
Change Password
Users
👤
Loading users...
NP Claim Approvers
Approval Thresholds
Auto-Approve Below
—
Corporate Approval Required Above
—
Admin Approval Required Above
—
Designated Approvers for Your Corporate
| Name | Tier | Status |
|---|
No approvers designated for your corporate yet.
Organisation Features
Enable or disable optional modules for your corporate. Changes take effect on the next login.
Accounting Module
Enable journal entries, chart of accounts, and financial reports for your corporate.
HR & Payroll Module
Enable employee management, attendance tracking, leave management and payroll runs.
Member App Features
Control which self-service features your members can use in the mobile app. Disabled features appear greyed out on the member's dashboard with a note to contact your HR administrator.
Teleconsultation
Members can request video consultations with telemedicine-enabled panel clinics.
E-Prescription
Members can view e-prescriptions issued by panel doctors and track fulfillment/delivery.
In-App Purchases
Members can order medication and products from panel merchants against their benefit plan.
AI Integration
● Disabled
🤖
AI-Powered Reporting for Your Organisation
Connect an LLM API key to generate intelligent summaries of your benefits utilisation, claims trends, and MC patterns — right from the Reports page.
Enable AI Features
When enabled, AI report generation will be available on the Reports page.
Stored securely. Never shared or used outside your account's requests.
Provider Setup Guides
Select a provider above to see setup instructions.
User Manuals
Access user guides and training materials
Settings
Your Profile
Full Name
--
Email
--
Phone
--
Language Preference
--
Change Password
Clinic Registration QR Code
Display this QR code at your reception. Patients scan it with the G-Flex app to register their visit and pick a benefit plan.
Clinic Information
Clinic Name
--
Merchant ID
--
Registered Owner
--
Clinic Type
--
Business Registration Number
--
SST Registered
--
SST Number
--
Address
--
Phone
--
Email
--
Tax Identification No. (TIN)
--
Contact Person
--
Services Provided
--
Operating Hours
--
Status
--
SST Registered
Fees & Charges
Registration Fee
--
Registration Fee Status
--
Annual Fee
--
Annual Fee Due Date
--
System Fee
--
Banking Details
Bank Name
--
Account Name
--
Account Number
--
Beneficiary Email
--
Provider Details
Doctor in Charge
--
If you want to change your email, registered business details, banking details, or doctor in charge, please email the request to info@gflex.com.my.
Clinic Users
User accounts associated with your clinic
👥
Loading users…
AI Integration
● Disabled
🤖
AI-Powered Reports for Your Clinic
Connect an LLM API key to generate intelligent summaries of your billing trends, drug revenue, and patient visit patterns from the Reports page.
Enable AI Features
When enabled, AI report generation will be available on the Reports page.
Stored securely. Never shared or used outside your account's requests.
Provider Setup Guides
Select a provider above to see setup instructions.
User Manuals
Access user guides and training materials
Settings
Your Profile
Change Password
User Manuals
Access user guides and training materials
G-Flex Assist
AI AGENT
AI-powered support · Type your question or tap a suggestion
You're chatting with an AI agent, not a human. For human assistance, type "Talk to a human agent" or use the button below.
Talk to a human agent
Pending Handover
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Active (Agent)
—
Resolved Today
—
Total Conversations
—
| Member | Status | Messages | Waiting Since |
|---|---|---|---|
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Actions
Conversation
Reply as Agent
📎 Attach · 📋 Paste (Ctrl+V) · Drag & drop onto message area
Support Chat Inbox
Mobile App connected
Needs Human
—
Active
—
Resolved Today
—
Total
—
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Mobile App
Select a conversation to view messages
| Ref No | Company | Demo Type | Status | Actions | |||
|---|---|---|---|---|---|---|---|
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📅
No bookings yet
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Actions
Search
Filters
New Booking
Visitor Information
Booking Details
Time Slot (MYT)
No slot selected — pick a date and time above
Booking Details
Slot Configuration
| Day | Start Time | End Time | Max Bookings | Active | Actions |
|---|
Add Time Slot
| Date | Reason | Actions |
|---|
Add Blocked Date
Connect Google Ads
Connect your Google Ads account to manage campaigns, ad groups, and ads directly from G-Flex.
Total Campaigns
0
Active
0
Paused
0
Daily Budget (MYR)
0
Google Ads
Not Connected
| Campaign Name | Status | Budget (MYR/day) | Impressions | Clicks | CTR | Conversions | Cost (MYR) | Actions |
|---|---|---|---|---|---|---|---|---|
| Loading campaigns... | ||||||||
| Ad Group Name | Campaign | Status | Bid (MYR) | Ads Count | Actions |
|---|---|---|---|---|---|
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| Ad Name | Ad Group | Status | Headlines | Descriptions | Actions |
|---|---|---|---|---|---|
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| Text | Description 1 | Description 2 | Final URL | Actions |
|---|---|---|---|---|
| No sitelinks | ||||
| Text | Actions |
|---|---|
| No callouts | |
| Phone Number | Country Code | Actions |
|---|---|---|
| No call assets | ||
Select a chat session to begin
New Campaign
Edit Budget
New Ad Group
New Responsive Search Ad
Add Asset
No pages yet
No blog posts yet
No media files yet
SEO Audit
Publish pages to run an SEO audit.
Website CMS
New Page
New Blog Post
blog/slug-will-appear-here
Upload Media
Drag & drop or
JPG, PNG, WebP, MP4, PDF — max 10MB
Uploading…
Edit Media
New
0
Contacted
0
Engaged
0
Scheduled
0
| Company | Contact | Industry | Stage | Priority |
|---|
📭
No prospects found
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Search
Filters
Upload Document
PDF, image, or Word document (max 10 MB)